When a Poly product is replaced, the replacement product becomes your property, and the returned product becomes the property of Poly. For an end user customer with a Poly product that is within the applicable Warranty Period and has a defect that is covered by this Limited Warranty, Poly will repair or replace, at its option, the Poly product if you provide notice to Poly and return the product to Poly in the manner described in this Limited Warranty. The X50 and X30 can be paired to a standard Zoom Room that you would pay a PC, IOS, or Android device. Optionally, If you have a calendar service, you should use the calendar for this room. Waiting is sometimes a solution. The Poly Studio Series is a radically simple meeting room solution that is easy to set up and has rich connection for better collaboration. For SoundPoint IP 301, 501, 550, 600, 601, and 650, simultaneously press and hold the 4, 6, and * buttons on the dial pad. Please contact your point of purchase for more details. Poly | Video Conferencing, Conference Phones & Headsets | Poly . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Page 59 Once you enable Polycom Acoustic Fence, you must set up additional hardware to use this feature with your G7500 system. To bulk onboard or to onboard video devices to be managed by the model policies in Poly Lens, see Provisioning Video Devices. Click General Settings > Device Management. Poly Studio X30 is equipped with a 4x zoom camera and four built-in microphones. Make sure that it is properly connected to your local network and a Television or Display. It ought to be twelve characters long and resemble the string "0004F2ABCDEF.". But I think that can be changed now due to California regulation depending of your software version. You acknowledge that (a) the Application contains proprietary and confidential information that is protected by applicable intellectual property and other laws, and (b) The Company and/or third parties own all right, title and interest in and to the Application and content, excluding content provided by you, that may be presented or accessed through the Application, including without limitation all Intellectual Property Rights therein and thereto. 9) Limited life consumable components and accessories, that are subject to normal wear and tear, such as cases, cradles, protective coatings, headbands and ear tips, (unless they are found to be non-functional or broken upon purchase of product). Post answer. Users will love having the native Teams experience built right in. No warranty is made that any software provided by Poly will meet your requirements or will work in combination with any hardware or applications software products provided by third parties, that the operation of the software will be uninterrupted or error free, or that defects in the software will be corrected. The device is now registered in Poly Lens. (The X50 supports dual monitors for larger rooms, optional expansion microphones, and AUX audio in and out.). Poly products purchased in one country or region may be eligible for warranty service in other countries or regions where Poly or a Poly authorized service provider offers warranty service for the same Poly product, based on Polys product model number. This includes their meeting technology. The Poly Studio X series was engineered for collaboration. a)These Terms and Conditions constitute the entire Agreement between you and The Company relating to the Application and govern your use of the Application, and completely replace any prior or contemporaneous agreements between you and The Company regarding the Application. We strongly advise you to keep your receipt of purchase in order to prove the date of purchase of the product. Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. In Australia, Poly products come with guarantees that cannot be excluded under the Australian Consumer Law. If you can't read the back label, you can find the . The remaining provisions of these Terms and Conditions will continue to be valid and enforceable. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS ARE NOT LIABLE TO YOU UNDER ANY THEORY OF LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU THROUGH YOUR USE OF THE APPLICATION, INCLUDING ANY LOSS OF DATA OR DAMAGE TO YOUR MOBILE DEVICE, WHETHER OR NOT THE COMPANY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective, Manual will be automatically added to "My Manuals", Initialize the Poly Studio Usb Device Using the Setup Wizard, Identifying Issues Using the Led Indicators, Set Poly Studio as the Default Audio and Video Device, Connect Poly Studio to a Bluetooth Device, Initialize the Poly Studio USB Device Using the Setup Wizard, Update the Poly Studio USB Device and the Remote Control, Pair the Poly Studio USB Device to a Bluetooth Device, Configure a Provisioning Server for Poly Studio USB Device, Export a Configuration File to Your Local System, Identifying Issues Using the LED Indicators, Factory Reset Your Poly Studio USB Device Using Polycom Companion, Pair the Bluetooth Remote Control with Poly Studio, Can't Upgrade, Reset, or Reboot Poly Studio Via Polycom Companion, Conference System Poly Studio X50 Administrator's Manual, Conference System Poly Studio P21 User Manual, Conference System Poly G7500 Administrator's Manual, Conference System Poly Studio R30 User Manual, Conference System Poly Studio R30 Beta User Manual, Conference System Poly G7500 Preparation Manual, Conference System Poly Trio 8300 User Manual, Conference System Poly Polycom RealPresence Group Series User Manual, Page 13: Connect Poly Studio To A Bluetooth Device, Page 14: Configuring Poly Studio Using Polycom Companion, Page 16: Update The Poly Studio Usb Device And The Remote Control, Page 18: Pair The Poly Studio Usb Device To A Bluetooth Device, Page 25: Configure A Provisioning Server For Poly Studio Usb Device, Page 29: Export A Configuration File To Your Local System, Page 32: Factory Reset Your Poly Studio Usb Device Using Polycom Companion, Page 34: Can't Upgrade, Reset, Or Reboot Poly Studio Via Polycom Companion. Configure a new Zoom Room for each X50 or X30 you are installing. The device should reboot. Now you can pair your x50 to your Zoom Rooms account. . By downloading or using the Software, you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list, and that you acknowledge you are responsible to obtain any necessary U.S. government authorization to ensure compliance with U.S. law. Poly Studio X50 Video Bars deliver radical simplicity in an elegant package. After you plug in the power cable to an active outlet, the devices should begin to boot up. The original end user customer who purchased a Poly product. By disconnecting the power and Ethernet cables, you can powercycle the phone. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Poly further warrants on the same terms as this Limited Warranty the repaired or replaced Poly products for the greater of: (a) ninety (90) days following the repair and/or replacement, or (b) the remainder of the original Warranty Period for the Poly product that was repaired or replaced. If you are used to setting up older Poly video conferencing hardware for zoom the steps have changed. Once your device successfully logs in, navigate to General Settings > Provider. The dated sales receipt showing the date of purchase is the proof of purchase. Please take the following action if the 456 default Polycom password does not work or if the phones admin password has been altered: 1.Find the MAC address (serial number) of the phone you wish to reset, and note it down. The entire Poly Studio X family, including: Poly Studio X30, Studio X50, Studio X70, and the TC8 controller (an intuitive 8" high-resolution touch display that lets Google Meet customers access meetings with ease) will be the first Android-based appliances to offer a native Google Meet experience and deliver a streamlined, purpose-built experience for any meeting room. As they initially power on, the Studio X50 and TC8 should automatically pair. Ditch the PC to drive the meeting, since the Poly Video OS runs the show. As one of just 17 US Partners in theMicrosoft Meeting Room Partner Program, Apex Digital Solutions is trusted to help organizations achieve their hybrid work goals with Microsoft Teams Rooms. The Poly Studio X series was engineered for collaboration. When i try to access Polycom IP Address and try to configure the Settings, suddenly displayed PopUp that must enter Username and Password. Special but okey. What Products Does This Limited Warranty Cover? You no longer need a API license to pair your new X50 with Zoom Meetings. a)YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE APPLICATION IS AT YOUR SOLE DISCRETION AND RISK AND THAT THE APPLICATION IS PROVIDED AS IS AND AS AVAILABLE WITHOUT WARRANTY OF ANY KIND. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. This warranty is provided by Plantronics, Inc. (Poly), 345 Encinal St., Santa Cruz, CA 95060, USA. design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective, Manual will be automatically added to "My Manuals", Overview of Poly G7500, Studio X50, and Studio X30 Hardware, LED Status Indicators for the G7500 System, LED Status Indicators for the Studio X50 and Studio X30 Systems, Complete Setup with the System Web Interface, Pairing IP Devices on the Link-Local Network, Register the System with a Provisioning Service, Update Third-Party Conferencing Software Manually in the System Web Interface, Automatically Obtain Ipv4 Address Settings, Manually Assign a Host Name and Domain Name, Configure the System Web Interface Port Lock, Configure Certificate Validation Settings, Configure the System for H.460 Firewall/Nat Traversal, Updating Software in the System Web Interface, Manually Downgrade Software in the System Web Interface, Downgrade Software with a USB Flash Drive, Consolidated System and Peripheral Device Logs, Paired IP Audio Device Is Disconnected from G7500, Poly TC8 Doesn't Display on the Available Devices List, Poly TC8 Paired to Inaccessible Video System, Can't Wake the System by Touching the Monitor, LED Status Indicators for the System LAN Ports, Fix Polycom Acoustic Fence Issues with G7500, Zero Touch Onboarding Connection Fails During Initial Setup or after Reset, Conference System Poly G7500 Administrator's Manual, Conference System Poly Studio User Manual, Conference System Poly Studio P21 User Manual, Conference System Poly Studio R30 User Manual, Conference System Poly Studio R30 Beta User Manual, Conference System Poly G7500 Preparation Manual, Conference System Poly Trio 8300 User Manual, Conference System Poly Polycom RealPresence Group Series User Manual, Page 9: Administrator Features And Capabilities, Page 15: Led Status Indicators For The Studio X50 And Studio X30 Systems, Page 17: Complete Setup With Provisioning, Page 19: Pair An Ip Device On The Primary Network, Page 27: Set The Local Interface Language, Page 28: Turn Off System Usage Data Collection, Page 30: Download A Template Configuration File, Page 31: Managing Conferencing Applications, Page 33: Manually Assign A Host Name And Domain Name, Page 41: Configure System Access Settings, Page 42: Configure The System Web Interface Port Lock, Page 45: Configure Certificate Validation Settings, Page 49: Configure The System For H.460 Firewall/Nat Traversal, Page 60: Configure 3.5 Mm And Hdmi Audio Input, Page 63: Configuring Video And Camera Settings, Page 65: Supported Hdci Input Resolutions, Page 67: Configure General Camera Settings, Page 68: Configure Camera Tracking Settings, Page 78: Update Software With A Usb Flash Drive, Page 79: Manually Downgrade Software In The System Web Interface, Page 81: Factory Restore A Table Microphone, Page 82: Factory Restore A Ceiling Microphone, Page 83: Factory Restore A Microphone Adapter, Page 94: Paired Ip Audio Device Is Disconnected From G7500, Page 96: Poly Tc8 Paired To Inaccessible Video System, Page 97: Led Status Indicators For The System Lan Ports, Page 99: Fix Polycom Acoustic Fence Issues With G7500, Page 101: Zero Touch Onboarding Connection Fails During Initial Setup Or After Reset. These Terms and Conditions will continue to apply until terminated by either you or TheCompany as set forth below. CX-30 occasionally wakes up out of ECO standby when connected to a Poly Studio X in Zoom room mode This has been fixed with the 2.10 release. For HP product support, please visit the HP Customer Support site. Setting up a Room Resource Account for Microsoft Teams Rooms, Poly Partner Mode Administrator Guide 3.11.0, Poly Partner Mode Administrator Guide 3.10.0, Poly Partner Mode Administrator Guide 3.9.0, Poly Partner Mode Administrator Guide 3.8.0, Poly Partner Mode Administrator Guide 3.7.0, Poly Partner Mode Administrator Guide 3.6.0, Poly Partner Mode Administrator Guide 3.5.0, Poly Partner Mode Administrator Guide 3.4.0, Poly Partner Mode Administrator Guide 3.3.0, Poly Partner Mode Administrator Guide 3.2.0, Poly Partner Mode Administrator Guide 3.1.1, Poly Partner Mode User Guide 3.6.0 (English), Poly Partner Mode User Guide 3.6.0 (Chinese (simplified)), Poly Partner Mode User Guide 3.6.0 (Chinese (traditional)), Poly Partner Mode User Guide 3.6.0 (French), Poly Partner Mode User Guide 3.6.0 (German), Poly Partner Mode User Guide 3.6.0 (Italian), Poly Partner Mode User Guide 3.6.0 (Japanese), Poly Partner Mode User Guide 3.6.0 (Korean), Poly Partner Mode User Guide 3.6.0 (Portuguese), Poly Partner Mode User Guide 3.6.0 (Russian), Poly Partner Mode User Guide 3.6.0 (Spanish), Poly Video Mode Administrator Guide 3.11.0, Poly Video Mode Administrator Guide 3.10.0, Poly Video Mode Administrator Guide 3.9.0, Poly Video Mode Administrator Guide 3.8.0, Poly Video Mode Administrator Guide 3.7.0, Poly Video Mode Administrator Guide 3.6.0, Poly Video Mode Administrator Guide 3.5.0, Poly Video Mode Administrator Guide 3.4.0, Poly Video Mode User Guide 3.6.0 (English), Poly Video Mode User Guide 3.6.0 (Chinese (simplified)), Poly Video Mode User Guide 3.6.0 (Chinese (traditional)), Poly Video Mode User Guide 3.6.0 (French), Poly Video Mode User Guide 3.6.0 (German), Poly Video Mode User Guide 3.6.0 (Italian), Poly Video Mode User Guide 3.6.0 (Japanese), Poly Video Mode User Guide 3.6.0 (Korean), Poly Video Mode User Guide 3.6.0 (Portuguese), Poly Video Mode User Guide 3.6.0 (Russian), Poly Video Mode User Guide 3.6.0 (Spanish), Poly VideoOS Configuration Parameter Reference Guide 3.8.0, Poly VideoOS Configuration Parameter Reference Guide 3.7.0, Poly VideoOS Configuration Parameter Reference Guide 3.6.0, Poly VideoOS Configuration Parameter Reference Guide 3.5.0, Poly VideoOS Configuration Parameter Reference Guide 3.4.0, Poly VideoOS Configuration Parameter Reference Guide 3.3.0, Poly VideoOS Configuration Parameter Reference Guide 3.2.0, Poly VideoOS Configuration Parameter Reference Guide 3.1.1, Poly VideoOS Offer of Source for Open Source Software 3.4.0, Poly VideoOS Offer of Source for Open Source Software 3.5.0, Poly VideoOS Offer of Source for Open Source Software 3.6.0, Poly VideoOS REST API Reference Guide 3.8.0, Poly VideoOS REST API Reference Guide 3.7.0, Poly VideoOS REST API Reference Guide 3.6.0, Poly VideoOS REST API Reference Guide 3.4.0. I have performed a factory reset on the device and started over again. Enter the IP address of the device in a browser and login to the System Web Interface of the device. On the TC8 Tablet Login to your Zoom Account. You are responsible for shipping charges, insurance, and other transportation-related expenses incurred when returning products to Poly. You can onboard (add) a video that is shipped with software version 3.2 or later with the following procedure. Change the Video Provider bar to Zoom Rooms. You can find this address on the Poly device or using DHCP on your router. These laws include restrictions on destinations, end users, and end use. However, the Warranty Period provided in the country where the product was purchased shall apply. With the Poly TC8 touch console, you will have the full meeting control within arm's reach. 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