Oftentimes they're SUBSTANTIALLY cheaper than nonstop competitors on the DC-Denver route, and from DCA at least they offer more flight times than United. That's exactly the case with the Amex Platinum card. There was a time when they had the best service, the most luxurious seats, free direct TV, free warm cookies and coffee as you boarded, and guess what they were going bankrupt because there werent enough classy customers to support that model. There are also some items that are prohibited onboard Frontier flights, including knifes, brass knuckles and martial arts weapons. The key is to understand what you are getting into. I did pay an arm and leg for my seat so am not sure why she thought as a low cost carrier, i should feel endebted to her that I could fly. I flew Frontier from PHX to LAS a few weeks ago. When I checked my reservations last night, they hadn't changed. March 21, 2022. I have a 39 dollar credit but I will not ever use this airline. She just shrugged. Compare the cost in points or miles to cash, and see which option is best. You should have had relatively lower expectations going into it because it is considered a "low cost" airline, although not cheap. You got unlucky. No one else flies that route since Sun Country left it. They refuse to refund the money. Enrollment required. Add Frontier to the list! From West Palm Beach to NYC RT. A lot of Frontier Airlines travelers have reported terrible customer services when they tried to ask for refunds, cancelations, or adjustments. DENVER - September 23, 2022 - Ultra-low fare carrier Frontier Airlines (NASDAQ: ULCC) has launched a blockbuster fall sale to get consumers 100% back to their travel goals.Back by popular demand, consumers will be able to take 100% off Frontier Airlines base fares by using promo code BUYNOW. Frontier Airlines is owned by Indigo Partners LLC. Today, the airline has expanded its reach,offering service to approximately 120 destinationsacross the world. New Belgium Fat Tire Amber Ale, Budweiser, Coors Light and Oskar Blues Pinner IPA. We were packed in like sardines. With the new departures, Frontier will offer Jamaica flights from . Do airlines have a say in the care and maintenance of their terminals?? However, I can see parallels to the Spirit customer. I've barely ever been delayed by that much, thus far. Learn more. During deplaning, the flight attendant stood with his back toward passengers and was texting on his phone. 09, 2022. Also, Ill agree that the clientele booking ULCC to Florida is just an interesting group of people. Frontier AIRLINES18722424786GROUP BOOKING CONTACT Number. Ok Ben, come on. Do they suck? Imagine that? Same with Spirit. I Flew Frontier Airlines, And It Was Kind Of Awful, I flew Frontier Airlines for the first time, What I didnt mind about Frontier Airlines, The Frontier experience is patronizing & unprofessional, recently being lowered from 50 pounds to 40 pounds, Save Money Buying Frontier Tickets At The Airport, Black Frontier Passenger Accused Of Trafficking Her White Sister, Awful: Mother Assaults Frontier Airlines Staff In Front Of Kids, Please view our advertising policy page for additional details about our partners, Even though the flight was in the evening, it operated on-time, and checked bags arrived less than 20 minutes after landing, which was impressive, The legroom in the Stretch section of the cabin is phenomenal, better than Main Cabin Extra on American Airlines; the legroom in the other seats, however, The crew was generally well intentioned and tried to be professional, Frontier has no power ports, no entertainment of any sort, no Wi-Fi, etc. Flight crew and ground staff become combative dealing with the ULCC business model and customer 3. I am wondering if the author has ever shopped at Wal-Mart for the value and convenience. Flight crew and ground staff become combative dealing with the ULCC business model and customer Frontier is a like a buy here pay here car dealership, they are a rip-off. While the flight time was only 2hr40min, it felt like an eternity. Philadelphia to Phoenix tonight and was so annoyed by experience I had to see if others had similar situations. All in all, its decent. "A good number of people went into the bathroom barefoot.". I would never fly them again. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Living in DEN for a decade as they went down the ULCC road was depressing to see them go from one of the better carriers to even worse than NK. and she immediately launched into a tirade, saying "Are we going to have trouble at 30,000 feet? None of the ground agents had uniforms on. I've flown frontier and I remember telling my husband I really didn't want to fly on it unless we absolutely needed to. If you dont consider that last minute, I am perfectly willing to recheck the price tomorrow since you will be paying. With the travel demand now and months ago cheap fares, you just have folks that havent flown EVER or just not in a long time. Flew in with Saudia, Hello from Manila Airport! We paid with The Platinum Card from American Express in order to take advantage of the cards 5x bonus category on airfare purchased directly through the airline (or with American Express Travel). The next available one way ticket on Delta cost me over $600. 5. I was asked to join a marketing ad meeting one time with a bunch of very high level people (BB) where we went over all of the ads for their "green campaign" a few years ago and was astounded by how patronizing their ads were. No, especially if the price differential between it and my preferred carrier wasn't all that significant. Stay connected with the latest travel, aviation, and credit card news. It attracts a certain crowd that just doesnt know how to behave in a civilised society. DIA would spend $183 million to renovate and expand an existing ground-load facility used mostly by other airlines at the eastern end of Concourse A. Denver-based Frontier, which now operates . Given the choice of a nonstop on an ULCC or a connection on a legacy airline, Ill take the connection every time, without hesitation. Overall, Frontier Airlines allows passengers to bring their own food onboard as long as it is within reasonable limits and does not pose health or security risks for other passengers. What types of food are allowed on Frontier Airlines? They want money. So now theres a different price structure and seats are full and the airline is working as a business. But its so incredibly cheap already that youre disgusted by the people who can afford it, presumably because the threshold for entry has been set too low. OMG this piece needs a literal trigger warning with a Samaritans phone number. Worst of all? View the Snack Shop and Bistro on Board menus to plan your inflight meals and snacks before you depart. So that took that plane We flew Frontier out of Trenton, NJ last year, destination Myrtle Beach. I was talking in Spanish to a Spanish worker (just cuz I can). We may have crossed paths yesterday. Travellers on the airline may order special meals to accommodate various dietary needs. 3.0. I will not fly Frontier againit's a matter of principle. Just beware these folks don't care if you are old, have babies, are on your honeymoon, or going to a funeral. That being said, it's always good to see so many options from many budget airlines to a certain destination. The reason they do it is because there are a lot of gullible people who think we have the ability to change the climate and environment. The workers are full of racist people. Ultra-low-cost-carrier Frontier Airlines is adding a pilot and flight attendant base at DFW International Airport and boosting flights to try to undercut the local competition. @ David -- For sure, just keep in mind I've lived in Florida nearly my whole life, so the fact that I found the behavior to be shocking should say a lot. When I check in at the kiosk, it says that I'm too early!!! I was talking in Spanish to a Spanish worker (just cuz I can). It was my worst experience ever flying. 3.Always keep lean proteins handy: A light meal prior to your flight is essential if you do not want to buy onboard snacks or dont have time for a proper meal before travel; lean meats like deli slices, hard boiled eggs and protein boxes (i.e., cheese cubes with nuts) come in very handy in such cases and take up minimal space too! People simply didnt flush. Nothing beyond bag dimensions and fitting under the seat is list in the personal item requirements online. Many of the RJs they put you on are old and tired. There were a few good things about the Frontier experience, and a few things I didnt mind. One note (unless theyve changed it recently) is that Frontiers standard seats are pre-reclined, One note (unless theyve changed it recently) is that Frontiers standard seats are pre-reclined, while the stretch seats have a recline lever that isnt easy to find for everyone. Theres no puke. Frontier was a mess when I last flew them in 2001, I've avoided them ever since. Flight including the bag was $90 when AA wanted $300. Frontier charged me $99 because they decided my personal item was a carryon. Flight from stl to orlando was good staff professional and accommodating. Spirits, Beer & Wine. I booked this ticket last minute, and even though Frontier is an ultra low cost carrier, that doesnt mean fares are always cheap. We earned a total of 1,655 Membership Rewards points, worth about $34, according to TPGs current valuations. My complaints; terminal is too small for the number of passengers they try to handle, and yes, some of the clientele is dumb as rocks. The key is to understand what you are getting into. ULTRA defines their model..that is is their business model. That depends, especially on the unannounced price of the pass, which I expect to cost a premium. I noticed from last year to this year the prices of extras have gone up dramatically. They made myself and my sister feel singled as they claimed the flight was overbooked then walked up to our row and said "Here" then asked us to come with them( we didn't called corporate right then and there). I had no customer drama and the gate staff were all in matching green polos (I think). We agreed to this flight. But I also just care more about safely getting to my destination, which outside of 3 cancellations, has happened 128 times. Frontier used to be decent, I used to fly with frontier from California Out of Santa Maria and or Santa Barbara nonstop to Denver Or to Las Vegas and it was always MD80 series jets and the planes were comfortable those planes did have entertainment systems and they did have charging ports and etc. Is this a cost saving measure? Please note that due to the pandemic the airline is only offering a selection of the below menu items, items are on a request basis only. After focusing its 2020 airlines report on Covid-19 safety protocols and keeping fliers safe in the sky, The Points Guy has taken a more traditional methodology this year, ranking the overall . $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. I paid $80 for the flight so basically my the flight was free for me. They have changed all of workers to full time salesmen..they changed their title to reflect so..their goal is to extract as much money from the customer as possible. Our points-obsessed staff uses a plethora of credit cards on a daily basis. I had to ride the light rail twice and the team twice going between terminals. A variety of wine and beer are available for purchase by any passenger over 21 years old with a valid form of identification. I worked for them for about a year in a small station SNA. Avoid that bathroom. Thank you for this article! The best part was the fare. It was scheduled to leave at eight. We check our bags and bring no carry ons except a personal item, like medium sized backpacks. Frontier is a total fraud. PUBLISHED: November 28, 2022 at 9:28 a.m. | UPDATED: November 29, 2022 at 4:15 p.m. Frontier Airlines customers will no longer be able to speak on the phone with customer support after the airline . They run promos regularly that those are when you get actually good deals. You're so clever and edgy Ben. This means that every time you visit this website you will need to enable or disable cookies again. Report. We were in the next to last row and the seats really sucked. |, Remote work drives cloud directory service demand. The seats suck. I did catch a glimpse of a spectacular sunrise, though! Not only did they change gates to a separate terminal (requiring to go back through TSA - after buying drinks and snacks that had to be thrown away to go back through TSA again), they didnt communicate with any customers and left people to arrive at the wrong gate to learn it was wrong. Frontier makes no bones that there's no wifi, power ports, charges for everything and has park bench comfort for their seats. However, based on my Frontier Airlines experience, Id avoid the airline going forward. And come on, a bad crew or gate agent is just that - a bad crew/gate agent. I travel light, so I never pay extra for bags, nor for picking a seat. I don't care who you are, or what you're riding. I've flown Frontier several times, mostly from DCA to DEN. The . People taking their shoes off to relax on the flight is pretty normal, especially longer flights, but I get it, I don't care for that either, but is usually without interfering with enjoying the trip. Passengers requiring special meals due to allergies or religious/cultural reasons should contact us 24 hours in advance of travel with your request; please note that special meal requests for Main Cabin Standard fares are subject to an additional fee. So I took my wife for her $280 ticket and the kids for free. Seems to me the only one who's linking race with "uncivilized" here is you! Plus Ups are excluded. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. A marriage of convenience. Are snacks and drinks available for purchase on board? We were told that our luggage and car seat were on the plane and could not be taken off! Lets be honest, the green that Frontier really cares about is its own bottom line (which is fair enough, but lets call it what it is). In addition to these restrictions, Frontier does not allow drinks such as soda, bottled water and alcoholic beverages (unless purchased in airport lounges or onboard aircraft during flight) either to be consumed during the flight or taken off campus for later consumption. I did their status match at the end of 2022 and got 100K status so the add on for bags etc was not an issue. And while prices are still relatively low, Frontier has also committed itself to quality. Only fly when its the only nonstop available. Yes - I moved to Denver in 2003 and they were the best in town, by a lot (this was before Southwest really became big in DEN too). Taken off barely ever been delayed by that much, thus far cost. Ride the light rail twice and the kids for free I last flew them 2001. Based on my Frontier Airlines experience, and a few weeks ago do n't who... To plan your inflight meals and snacks before you depart was $ 90 when AA wanted $.... 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